1st, although this email is just not intended like a response for the remarks you merely submitted, it does affirm We've obtained your responses and possess assigned a reference amount, which the thing is down below.
I was delayed on Monday feb fifteenth two times before becoming cancelled and bumped to Tuesday. Although I was pissed off I comprehended. Then at 10:30pm I obtain a text indicating my Tuesday flight was cancelled right until Wednesday.
The worst flight encounter of my existence was taking my household of 16 on American Airlines. Shed our baggage both of those means. We will not be traveling American yet again.
I've often been a loyal customer to AA and don't consider any of your clients really should be handled in this method!
Then on how again Yet another “technical mistake†we truly considered this was a joke. Nicely it wasn’t. they held us again without having EXPLANATION yet again. We experienced an hour & fifty seven min layover and when we obtained off the aircraft from panama to MIA, we designed it via customs acquired our baggage with forty seven mins to spare & the “supervisor†basically smiled & mentioned “you’re likely to skip the flight weren't permitting you thru†27 Other individuals screaming that the airplane was Ideal THERE & hadn’t left however, but her cocky smile & Perspective didn’t treatment & Compelled US yet again to pass up the flight & reported “locate a cushty place to sleep for that night.
I set inside a ask for final September to utilize my ticket in a later on day. I however experienced unexpected emergency gall bladder operation two times in advance of my flight. I known as promptly to let the American Airlines know and was explained to that they would be no reimbursement, which was wonderful, I just would like to use the ticket in a afterwards day. I set my request in and I've nevertheless not read everything from your Airways.
American Airlines,i am so dissatisfied !!! I had this type of challenging time with my disabled kid!! You shed my stroller seat belt, i had to stroll all the way over the airport Keeping my 4 yrs aged daughter…and soon after standing one hour on the baggage declare they told me to simply call your buyer service ,guess what? They might’nt do everything!! it proceeds? unbelievable!!!
I just wished to say “thanks†for our nice expertise with American Airlines on our modern Las Vegas vacation! Every thing went easily and on time.
Soon after this interaction, I´ve tried to cancel our flight (obviously I didn´t would like to fly On this airplane any longer), nevertheless the attendant enterprise brusquely warned us that In case the plane was fixed, our luggage would go Along with the airplane! Even though I questioned For additional of 3 occasions to have my baggage. Just after +/- three several hours, In spite of a great deal of people terrified and anxious the plane still left towards Miami. As Everybody inside the plane lost the relationship that might occur at 21: 30h, AA informed us that we would be reallocated in the next and past flight of your day, at midnight. Provided The shortage of Area we confront in the main flight (from São Paulo), we had managed to guide the seat 20, which there aren't any chair before us, so somewhat more Area for the legs. Which fell down thanks to these issues with the hold off. Arriving in the airport, they manufactured us run (the man of AA came in a little bit vehicle and reported to Absolutely everyone Hurry up Men, hurry up) to your airplane. After we arrived for the door the manager advised us that we would need to go separate during the airplane Which we missing the chair twenty. She advised us that she needed to individual Many others individuals to to Permit an Grownup with a kid. Humorous no?? Exactly what does she preferred?? My 6 several years previous boy flying on your own??? I just reported which i wanted to fly with each other, it had been our final working day of vacation. I even settle for to generally be accommodated on the following flight, she just stated, no you can fly Within this just one, and all over again I listened to, your baggage will go on this flight. My son understood what was mentioned and begin to cry simply because he didn´t desired to be separated from amongst us.
After we arrived in Portland our luggage were not there, and American airline people were extremely awesome and mentioned they might be brought out the next day.
Charlestown to Akron worst boarding working experience at any time. Gate 38 b. A greyhound bus terminal is healthier run. Excellent luck on the new careers
making contact with a true human being at AA consumer service is beside extremely hard. The Web-site record a phone number, that's for cargo Which only references a Site that is definitely no help in any respect.
My situation was a bag which was overweight. One lady retained Get More Info declaring I could only take 50 lbs, even if I informed her I was delighted to pay for overage expenses. This other woman wasn't far too helpful. Nevertheless, Nina Kong went definitely from her solution to help me… contacting for info, wanting issues up…she even helped me move the bag to a secure location whilst I went by way of it to discover if I could rearrange and pull some pounds out.
My other issue would be that the meal vouchers that I've received were not ample!!! They only gave me $32, for three foods! That isn't ample to take in a food anywhere in LA, or anyplace during the airport. I am predicted for getting three meals from $32 right here within the lodge? Not possible!!!